Terms and conditions

Payment
Snakes must be paid for in full prior to shipping or on collection. Payment can be by cash, personal cheques, banker's cheques, credit card and direct bank transfer.

Collection / Delivery
Livestock can be collected in person unless other arrangements can be made. International orders are shipped by air freight. Alternatively stock can be collected from one of the many shows we will be attending in Europe and the UK.

Guarantee
All snakes will be healthy, feeding and correctly sexed unless otherwise agreed.

If, for any reason, you are unhappy with your snakes, you must contact us within 24 hours of taking delivery and we will either replace them, or refund your money if stock is unavailable. Otherwise, we will assume that you are happy with your snakes and therefore we have no further responsibility for them.

Deposits
As numbers may be limited on some species we will operate an order list without taking deposits. However, once eggs have been laid, a 10% deposit will be required to secure priority. Orders with deposits will be met first. Deposits are refundable only if we cannot meet your order.

Trade or Bulk Orders
Discounts are available on certain species to trade customers or for large orders. Please contact us to discuss your requirements.